"I just wanted to let you know how pleased I am with my flooring. The wood throughout all my house and the tile in my kitchen and bathrooms. I had heard about some horror stories from others about not being happy with those, but I am not one of them. The tile always looks nice and clean, you never worry about it getting wet and hurting anything, or scratching it. The wood always feels so much cleaner than the carpeting we had. We have a cat, and when you clean the floors, you KNOW it's clean...so if you have allergies, it is just so much healthier. Also, she still has claws on her hind paws and I was worried about scratches, but we've had our flooring for a year and a half ...and I haven't seen a scratch put on it yet anywhere. People constantly compliment me on how it looks..the wood is gorgeous. And the diamond set kitchen tile is really lovely.
I also wanted to compliment you on how kind you were in working with me on timing. You had a vacation around then, and I had to go back to work and needed move in time. We had such a small amount of time to get the flooring in, and you were really so accomodating! You got the job done when you said it would be done, and even though it was really a squeeze, it was not sloppily done....it was very very nice. You left it clean and neat, and you never failed to take care of any concerns I might have had. I am so very pleased and would be happy to recommend you to anyone at any time."